Delete your account
You can delete your 2BIB account and everything in it at any time — from inside the app, or by emailing us if you no longer have it installed.
In the app or web app
- 1
Open your profile
In the 2BIB mobile app, tap Profile in the bottom navigation. On the web app at app.2bib.com, open Profile from the sidebar.
- 2
Scroll to Delete Account
It's at the bottom of the profile screen, below your account settings.
- 3
Confirm
You'll be asked to confirm. Deletion begins immediately and cannot be undone.
By request
If you've already uninstalled the app, email support@2bib.com from the address on your account with the subject "Account Deletion Request". We verify the request and complete the deletion within 30 days.
You can use the same address to request a copy of your data before deleting it.
What gets deleted
Deleting your account permanently removes:
- Your account, sign-in credentials, and profile — name, email, and body metrics
- All food, drink, water, and weight logs, and your full history
- Your goals, action plans, saved favorites, and auto-daily logs
- Your health integration settings, and any data stored on your device by the app
- Your product-analytics record and its associated events
Payment and billing records are retained for up to 7 years where financial and tax regulations require it. Aggregate, non-identifiable statistics may be retained. Full detail is in our Privacy Policy.
Cancel your subscription first
If you subscribed through the App Store or Google Play, deleting your account does not cancel your subscription — those are billed by the store, not by us. Cancel it first in Settings › Apple ID › Subscriptions on iOS, or Google Play › Payments & subscriptions on Android. Subscriptions bought on the web are cancelled automatically when your account is deleted.